procedure for upgrading

This forum addresses issue about installing Trelis.

procedure for upgrading

Postby Shimwell » Tue Apr 11, 2017 4:42 am

Hi there

I have been running Trelis 16.1 and am trying to upgrade it to 16.3.3

After downloading, installing and putting the new .lic file license folder in the I am getting messages, can not run on virtual machine additional purchase required.

Should I deactivate the old 16.1 licence first, if so how do I do that

Many thanks
Shimwell
 
Posts: 12
Joined: Thu Oct 13, 2016 7:20 am

Re: procedure for upgrading

Postby csimsoft Moderator » Tue Apr 11, 2017 8:50 am

From your hostname, it looks like you are installing this in VirtualBox. This might be different from the original. I enabled the license to work on a vm. Please try activating the license again.

Does this fix the problem?

FYI, whenever there is a minor release, such as 16.1 to 16.2, the license will need to be updated. If you have a maintenance release, such as 16.3.1 to 16.3.2, you do not need to update the license file.
csimsoft
csimsoft Moderator
 
Posts: 247
Joined: Tue Feb 14, 2012 5:59 pm
Location: American Fork, UT

Re: procedure for upgrading

Postby Shimwell » Tue Apr 11, 2017 9:53 am

Yes that worked nicely, thanks for fixing it
Shimwell
 
Posts: 12
Joined: Thu Oct 13, 2016 7:20 am


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