Program crashes after fresh installation

This forum addresses issue about installing Trelis.

Program crashes after fresh installation

Postby Mtron » Tue Sep 30, 2014 2:21 pm

Hello

I was installing the 64-bit trial version (Trelis-15.0.3-Win64.exe) on my PC (ThinkPad W510 - Windows 7 64). The completing-the-Trelis-15.0-setup-window popped up. Trying to start Trelis for the first time results in an immediate crash: "trelis.exe has stopped working A Problem caused the program...". Restarting my PC does not help. After reinstalling the software the error remains. Any idea why this is happening? any help is very much appreciated.
Mtron
 
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Re: Program crashes after fresh installation

Postby admin » Mon Oct 06, 2014 8:40 am

Mtron,

It appears that Trelis is looking for a license on a USB drive or SD card. We have fixed this issue in the next maintenance release. For now, please remove any USB drives or SD cards when starting Trelis.

Thanks
csimsoft
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admin
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Location: American Fork, UT


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